Contact Us
Got a question about ThorFortune Casino, a correction for our review, or a piece of feedback about the Site? We would love to hear from you.
The best way to reach the thorfortune.au editorial team is by email:
support@thorfortune.au
We try to answer messages within 2 business days. Response can take a bit longer over weekends and Australian public holidays.
What We Can Help With
- Questions about content on our Site (reviews, bonuses, guides)
- Reporting outdated information about ThorFortune Casino
- General feedback on how we can improve thorfortune.au
- Media, partnership or advertising enquiries
- Privacy questions under the Privacy Act 1988
What We Cannot Help With
We are not the operator, so there are things we simply cannot do. Please do not email us about:
- Deposits or withdrawals on your ThorFortune account
- Bonus disputes or wagering questions on your account
- KYC document reviews
- Account bans, locks or self exclusion
- Password resets or two factor issues
For any of the above you need to contact ThorFortune Casino directly. Their 24/7 live chat is the fastest route, and email support is available for less urgent matters.
Send a Message
Postal Address
For formal correspondence only, please email us first and we will provide the correct postal address for your matter.
Response Times
Monday to Friday: within 2 business days.
Weekends and Australian public holidays: replies resume the next business day.